Cancellations & Refunds

• Cancellation requests must be received by Algowid Technologies a minimum of fifteen (15) days prior to the end of your Billing Cycle. Algowid Technologies will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact Algowid Technologies as soon as possible.
• Strictly there are NO refunds for Reseller Hosting / Master Reseller Hosting, Special Promotional Packages, Discounted Packages or Coupons.
• Strictly NO refunds will be processed for package that are cancelled during the FREE period. [ For example, In a 2 +1 year pack, the last year is provided as FREE and hence no refund can be processed for/during that period ].
• Strictly NO refunds will be processed if the account fee is not paid Full in advance before the account is setup.
• Strictly NO refunds will be processed if a refund is requested after 7 days from the date of order of the account. As we are offering Free Trails and monthly billing on every plan.
• Strictly NO refunds will be processed if an account has violated the terms of service or involved in activities that has resulted in incurring charges to bring back services to normal.
• Strictly NO refunds will be processed if an account was involved in abuse / resource over usage previously.
• For Domain Resellers: Domain Credits that you have purchased cannot be refunded.
• Only first time accounts are eligible for refund. Accounts created by the same customer / related to the same customer will not be eligible for refund.
• Virtual Dedicated Servers and Virtual Private Servers are not eligible for any refunds. As we are offering Free Trails and monthly billing on every plan.
• All request for refund must be provided in writing by creating a ticket in the members area. Only refund request that does not fall under any of the above conditions will be responded or taken into consideration. The maximum refund possible is 50 % of account fee that is paid in full advance before account setup.
• Setup fee [both levied or waived off ], Software costs, Administration costs, other third party expenses will not be refunded. Processing fee of Rs.250 will be charged for all refunds. Refund processing will take 30 days from the date of acceptance of refund by Algowid Technologies.
• No refund will be paid as cash. Refund will be sent by bank transfer only in the same Credit / Debit Card / Bank Account.
• In case of service cancellation request submitted by the customer, a prorated refund will be issued if the account is eligible for a refund. Cancellations of accounts pre-paid on a yearly basis will only receive a prorated refund based on the monthly rate of the same hosting plan.