Algowid Refund Policy

By purchasing one or more Services from www.algowid.in, you declare that you have read, understood and agree to be bound by this Refund Policy. The latest version of our Refund Policy is always available on the www.algowid.in website. It is essential that you read All the Policy Pages prior to purchasing any Service(s) from www.algowid.in

The 7 day money back guarantee is only applicable for first-time signups. Second time and subsequent sign-ups are not eligible for the same. For instance, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us

• For every services renewals due invoice will be generated before 7 days from your due date,Its your responsibility to do the Payment in time to avoid any service suspension/termination
• Every Service will be suspended on 5th day from the due date and terminated on 8th day from the due date. Incase if your service got terminated because of your Payment issue We are not responsible for any files/contents inside your Hosting Plan.As it your whole responsibility to do the Payment in time.
• Late Fee of 99 Will be added to your invoice incase if you didn’t made the payment before the Suspension.The late fee should be paid by you to get your service re-activated.
• The cron timing will be on 2:00 AM As per the IST Its the cron time the invoice generation, Service Cancellation,Suspension,Termination,Late Fee Addition will be Done
• Web Hosting, Reseller Hosting, and Business Hosting plans are set up instantly after payment is made at our Support Desk. In the rare event that services cannot be provided after payment, you will be entitled to a full refund.
• The 7 day money back guarantee is only applicable for first-time signups. Second time and subsequent sign-ups are not eligible for the same. For instance, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
• Refunds are not applicable on Domains (registration/transfer/renewal), Virtual Private Servers, Bare Metal Servers, Dedicated IPs, 3rd Party Licenses or any other addons we provide. The modifications done in pricing pattern or policy by the software license company will take effect immediately on www.algowid.in clients.
• The money back guarantee is provided on Web Hosting / Reseller Hosting / Business Hosting plans only.
• No refund will be made if your Service(s) are suspended or terminated for cause.
• The refund will not cover any kind of taxes, setup fees, refund processing fee, postal charges or any kind of payment processing charges or bank fee(s). There will be no refunds issued in case the web hosting account was involved in violation of our terms of service or any kind of illegal or system resources over-usages or after 7 days period or beyond coverage of our refund policy as noted here.
• If you are facing any issue related to reseller hosting, you must open a ticket with complete details, such as error logs, script debugging reports, and screenshots, for our better understanding of the issue. If proper details are not provided, we will not be able to assist you. In such cases, you will not be entitled to any kind of refund.
• If the web hosting service includes free domain name, and you cancel the web hosting service, the domain charges (standard rate as per website) would be deducted from the refund amount. If the refund amount is less than the domain name price, you will have to pay the difference or forfeit the domain. The ownership of the domain will remain with www.algowid.in if you fail to pay the difference amount.
• Transfer fees would be applicable, if you wish to transfer the free domain name to some other provider. Without transfer fees the domain will not be released.
• We offer free account migration. However, if the service is canceled within the first 7 days and we have already performed the migration, a charge of ₹20 per cPanel will apply, which will be deducted from the refund amount.
• The refund request placed after 7 days will not be processed and you will not be eligible for any refund.
• The cancellation request should be sent through client area. No verbal cancellation requests will be entertained.
• After sending the cancellation request, it would take 7 to 15 Business days to complete the refund process. Unpaid invoices may result in the suspension or termination of your web hosting account. Your suspended account will only be restored after clearing the outstanding invoice after which you will be able to access your data.
• If your account gets terminated, the data residing on it won't be restored and will be treated as a new account. If you fail to renew your subscription on time you will be charged on your invoice.
• We will not activate new orders or activate new packages for customers who have an outstanding balance on their account.
• Every service will be suspended on the 3rd day of your due date and terminated after 15 days from your service due date. So its your responsibility to Do payment in time to avoid any service suspension/termination.

Account/Service Termination

Your hosting account at www.algowid.in can get terminated due to following reasons:

• You decide to discontinue - At any point of time, during your subscription, if you no more want to continue with our services and want to place a cancellation request with immediate termination, your hosting account will be suspended right away and will be terminated within 24 hours.
• Cancellation upon expiration - If you place a cancellation request to discontinue our services after your subscription expires, your hosting account will be suspended at the end of the subscription and will be terminated within 24 hours (after the expiration date).
• You did not renew - In case you fail to renew your hosting account on the due date, your hosting account will be suspended on the 5th day from your service due date and will be terminated within 8th day (from your service due date).
• You violate our Terms of service - If you violate our terms of service during your subscription period at www.algowid.in it will result in immediate account suspension and termination. As soon as we've been notified about the violation of service, we would usually take instant action.
• Potential fraud - We have an anti-fraud system that monitors all the orders as soon as they are placed. During such an occurrence, we will carry out a verification process manually. In this process, if we ask for certain information and it is not provided the account suspension and termination will be done immediately.
• A Dispute or ChargeBack - During the violation of our Terms of Service, we would initially suspend and give a 7 days timeframe to resolve the concern with www.algowid.in before the termination occurs. If still, it remains unsolved termination of your hosting account will take place.

Note: It is advised to maintain a back-up copy of your hosting account to avoid losing your data because of the termination. All your files will be deleted from the server, once your hosting account is terminated and www.algowid.in shall not be liable for the same.